Contact Support & Assistance

Have questions about your family memory vault, wedding event QR codes, preservation plans, or privacy? Our dedicated support team is ready to assist you.

Email Support

For plan inquiries, billing assistance, and general support.

support@yaadonkaghar.com

In-App Support Desk

Raise and track tickets directly inside your authenticated dashboard.

Response SLA

Monday to Saturday: 10:00 AM – 7:00 PM IST.

Average response time: < 24 business hours

Grievance Redressal & Compliance Details

In compliance with the Indian Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules.

Platform Name:

Yaadon Ka Ghar (https://www.yaadonkaghar.com)

Service Nature:

Digital Family Memory Preservation & Heritage Platform

Grievance Redressal Desk:

Email: grievance@yaadonkaghar.com / support@yaadonkaghar.com

Response Timeline: Acknowledgement within 24 hours; Resolution within 15 working days.